Why Partner with RKL eSolutions?

Name: Works as a business partner
Item: RKL eSolutions
Rating: 5
Author: Mike Reinert

Partner for Life

We provide ongoing technology consulting for the full life of our client partnership.

Experienced Support

Our support team has years of experience and deep product knowledge to solve the toughest issues.

Award-Winning

Our team is regularly recognized for their skills by Sage and other industry advisors

Streamlined Projects

Our team takes a comprehensive approach to technology solutions with detailed implantation plans.

There is a long list of reasons that our customers choose RKL eSolutions to be their business and technology partner. Here are just a few that we think you should know about.

1. You Need a Problem-Solver

If you’re just looking for the cheapest software or low-priced technology support, you can start your search over because RKL eSolutions isn’t for you.

But if you recognize the value of great advice and are looking for a business partner with the experience to solve complex business challenges using software, technology, and brainpower, it’s time to choose RKL eSolutions.

2. You Want a Business Partner, Not a Box of Software

Some providers will sell you a box of accounting software or fancy new technology, cash your check, then move on to the next new customer. Not Us!

RKL eSolutions is more than an ERP reseller or technology vendor.

We hold ourselves to a higher standard and believe that with each new customer, we’re forging a relationship that will last for a very long time. In fact, we strive to become a trusted business advisor right alongside your banker, accountant, and lawyer.

“Right out of the gate, RKL eSolutions was able to fix the frustrating SQL Server performance issues that were forcing us to take Sage ERP X3 offline two or three times – for 20 to 30 minutes at a time – every day. That alone was a huge boost in productivity.”

– Mike Reinert | AquaPhoenix Scientific

3. You Want The Total Package

Why deal with multiple technology providers and disconnected vendors when you can get it all with RKL eSolutions?

We represent a range of Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and accounting software from Sage, along with the most widely-used network and IT products from Cisco, VMWare, and Microsoft.

And when necessary, our software development experts will dig into the code and develop customized solutions that pick up where “out-of-the-box” technology leaves off.

From sales to accounting, in the warehouse or on the shop floor, and from the server room to the cloud, RKL eSolutions offers the resources and expertise to support all of your technology needs – software, IT, and custom development – under one roof.

4. You Get Support From Real, Live People

Our customers don’t create support tickets on the web, deal with an automated assistant, or jump through any hoops to get support. They simply pick up the phone, work through support needs with a live RKL eSolutions representative, and get right back to business.

Simply put, we actually care that your technology solution works the way it’s supposed to and we have some smart people standing by – ready to solve – if it doesn’t.

5. You Let Your Hair Down Once In a While

While business is important, we don’t forget to have fun – in the office and with our clients. Our staff is fun, friendly, and tends to stay with RKL eSolutions for a very long time.

It all means that as a customer, you get a consistent relationship and familiar faces to support your needs while forging a relationship that’s more than just business.