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How to Review Logs for Potential Errors in Sage X3

By actively monitoring and regularly reviewing your logs, you can prevent errors from becoming bigger issues that could impact the overall productivity of your processes. Identifying and quickly fixing errors also helps maintain your data's accuracy, which allows for better decision-making and overall operational efficiency.

You can access and drill into your error logs in Sage X3 through the Accounting Tasks section and the Query Management section. In this blog, I'll walk you through accessing them in both.

Reviewing Errors in Accounting Tasks

When you choose to drill down to the error log using the Accounting Tasks, you will also see all the journals placed on hold. Follow the steps below to review errors in Accounting Tasks:

  1. Navigate to Usage > Batch Server > Accounting Tasks.
    Usage - Batch Server - Accounting Tasks. Query Management-1
  2. Click on the "Action Box" located on the left-hand side of your chosen query.
    Usage - Batch Server - Accounting Tasks - Action Box on left hand side-1-1
  3. Select "Log".
  4. To view the errors, click "Errors" on the right side of the menu.
    Accounting Tasks - Options - Errors

Reviewing Errors in Query Management

When you choose to drill down to the error log using Query Management, you can only see if an error was flagged for a scheduled task. Follow the steps below to review errors in Query Management:

  1. Navigate to Usage > Batch Server > Query Management.
    Usage - Batch Server - Accounting Tasks. Query Management-1
  2. Click on the "Action Box" located on the left-hand side of your chosen query.
  3. Select "Log".
  4. To view the errors, click "Errors" on the right side of the menu.
    Usage - Batch Server - Query Management - Action box on left hand side-1

Want More Sage X3 Features & Functions?

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Tags: Sage X3, How-To
LeeAnn Segan

Written by LeeAnn Segan

LeeAnn Segan is an ERP Support Specialist with RKL eSolutions LLP. She supports Sage 500 ERP and Sage X3. LeeAnn specializes in the financial and distribution modules. Her background includes managing distribution and warehousing for ecommerce based companies. When not working, LeeAnn enjoys working out, volunteering with groups that support special needs, and spending time at the beach with family and friends.