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Sage ERP X3 Index Incorrect Error

Written by RKL Team | Mar 18, 2015 9:56:48 AM

Occasionally, when accessing a screen in Sage ERP X3, an error similar to below will occur.

Example - Grid of Items

This issue will often appear on screens where a grid of items is displayed. The example below shows the Suppliers tab on the Sage X3 Products screen.

The Issue

The supplier grid is defined as a Block type of table, with a fixed number of lines. In the example below, the error will appear if there are more than 99 suppliers for a product.

Resolution 1 - Table blocks without an Activity Code

To fix the problem, assign a higher value for the Line variable. Make sure it is a number that will cover the maximum number of lines for this particular data item. Assign an Activity Code to protect the change.

Save and re-validate the screen. The error on the Sage X3 screen should no longer appear.

Resolution 2 - Table blocks with Activity Codes

In some screens, an activity code is used to define the maximum number of lines in the table. Below is an example of the Sage X3 Order Management lines screen. Instead of having a hard-coded number of lines for the Table, the Activity Code "SOH" is used to define the number of lines.

The number of lines associated with the SOH activity code is 200. If more than 200 lines could possibly be on a sales order, this value should be changed at the activity code, as shown below.

Still have questions or need help resolving this issue?  Get in touch with RKL eSolutions and we can help.