In the first part of our series on the huge difference that an implementation partner can make when setting up a new financial system (e.g., one built around cloud ERP software), we touched upon several big benefits from having a positive business relationship, including:
Let's look more at the training and support angle. Sometimes it is not the initial setup that is the issue with cloud financial software, but rather the actual day-to-day use of it. This problem was hinted at in a late 2014 poll of IT professionals in the U.S. and the U.K., which revealed that nearly half of respondents felt their organizations lacked the expertise to get the most out of a switch to cloud services.
Say you have subscribed to a SaaS application because your old platform — perhaps something built around QuickBooks and a bunch of Excel sheets — just wasn't keeping up with your company's growth. The initial relief of being able to mostly leave behind redundant data entry might quickly give way to uncertainty about how to harness the power of the new application. After a while, you end up not using it much or at all for this reason.
An implementation partner can help get your project back on track.
The actual vendors of the cloud software, who deal with numerous customers each day, might not have the time or niche knowledge to provide assistance at this relatively late stage in the game. Enter a cloud implementation partner. Did you do the initial implementation DIY or with someone else? No problem!
With a much more targeted focus than these software makers, an implementation partner can effectively approach you like it would a brand new client. As a result, you would get a full range of support services, such as:
"An implementation partner can approach you like a new client."
Businesses take a variety of paths to the cloud, and their roads are not always straightforward or free of stops and starts. An experienced partner realizes this. Accordingly, it can work with you whether you are just getting started or in need of help with a previously problematic implementation.
With a partner like Arxis at your side, you get on a fast track to success, whether you are beginning a brand new project or revitalizing an existing one. Nuanced evaluation of your business requirements, help with integrations and ongoing education all set your organization up for long-term prosperity when using modern applications such as Intacct and Adaptive Insights. There are plenty of potential challenges when implementing cloud software, but working side by side with a top-notch partner gives you the transparency and experience to overcome them.